Privacy Policy

1. Introduction

Vital Health ("we," "us," or "our") operates the mindguard.live website (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, billing and shipping addresses
• Payment Information: Credit card numbers, billing information (processed securely through third-party payment processors)
• Account Information: Username, password, and other account-related information
• Order Information: Purchase history, order details, shipping preferences

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience
• Device Information: Mobile device identifiers, screen resolution, and other device characteristics

3. How We Use Your Information

We use the collected information for various purposes, including:

• Processing and fulfilling your orders
• Providing customer support and responding to inquiries
• Sending order confirmations, shipping notifications, and other transactional communications
• Improving our website, products, and services
• Personalizing your experience on our website
• Sending marketing communications (with your consent)
• Detecting and preventing fraud and security threats
• Complying with legal obligations
• Analyzing website usage and performance

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Payment processing
• Order fulfillment and shipping
• Email marketing services
• Website analytics
• Customer support services

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Legal processes, such as court orders or subpoenas
• Requests from law enforcement agencies
• Protection of our rights, property, or safety
• Prevention of fraud or other illegal activities

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the new owner.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality and performance

You can control cookie settings through your browser preferences. However, disabling cookies may affect certain website features and functionality.

6. Third-Party Analytics and Advertising

We use third-party analytics and advertising services, including:

6.1 Google Analytics

We use Google Analytics to analyze website usage. Google Analytics collects information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site.

6.2 Facebook Pixel

We use Facebook Pixel to track conversions, optimize ads, and create targeted audiences for advertising campaigns. Facebook may collect and use this information in accordance with their privacy policy.

These services may use cookies and similar technologies to collect and analyze information. You can opt out of these services through their respective privacy settings.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission
• Secure payment processing systems
• Regular security assessments and updates
• Restricted access to personal information
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors that determine our retention periods include:

• The nature of the information collected
• Legal and regulatory requirements
• The purposes for which the information was collected
• Our legitimate business interests

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your personal information in a structured format
• Objection: Object to certain types of processing
• Marketing Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

10. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so we can delete such information.

11. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country. We ensure that such transfers are conducted in compliance with applicable privacy laws and with appropriate safeguards in place.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information is collected, used, shared, or sold
• The right to delete personal information
• The right to opt-out of the sale of personal information
• The right to non-discrimination for exercising your privacy rights

We do not sell personal information as defined by the CCPA.

13. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the rights mentioned in Section 9 above. Our legal basis for processing your personal information includes:

• Consent for marketing communications
• Contract performance for order processing
• Legitimate interests for website analytics and fraud prevention
• Legal compliance for tax and regulatory requirements

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

15. Contact Us

If you have any questions about this Privacy Policy, your personal information, or would like to exercise your privacy rights, please contact us:

Vital Health
Email: [email protected]
Website: mindguard.live
Subject Line: Privacy Policy Inquiry

We will respond to your inquiry within a reasonable timeframe, typically within 30 days.